Dubniak Marіia (2024) “DIGITAL TRANSFORMATION: FROM INFORMATIZATION TO ARTIFICIAL INTELLIGENCE IN ADMINISTRATIVE SERVICES IN UKRAINE”, in Oleksii Kostenko and Yuriy Yekhanurov (eds.) DIGITAL TRANSFORMATION IN UKRAINE: AI, METAVERSE, AND SOCIETY 5.0. SciFormat Publishing Books (Edited Books), pp. 136–144. doi:10.69635/978-1-0690482-1-9-ch15.