APONCHUK ALONA. RAG-BASED AUTOMATION OF THE CLIENT JOURNEY IN MEDICAL AND WELLNESS SYSTEMS: OPERATIONAL EFFICIENCY, CLIENT RETENTION, AND BEHAVIORAL CALIBRATION OF AI-MEDIATED COMMUNICATION. Metaverse Science, Society and Law, Alberta, Canada, v. 2, n. 2, 2026. DOI: 10.69635/mssl.2026.2.2.45. Disponível em: https://sciformat.ca/journals/index.php/mssl/article/view/45. Acesso em: 18 jun. 2026.